Certified Heat Treatment for Export-Ready Wood Pallets
Big Tuff Timber Products provides ISPM 15-compliant heat treatment for export timber packaging in Auckland, NZ, serving exporters across the North Island and South Island. If your business ships goods internationally using timber pallets, crates or bins, your wood packaging must comply with the International Standards for Phytosanitary Measures No. 15 (ISPM 15) before it can be cleared at its destination port. Non-compliant packaging can result in your shipment being held, rejected or destroyed on arrival, causing serious financial loss, delays to your customers and lasting damage to your international trading relationships.
We are accredited with the AssureQuality ISPM 15 Wood Packaging programme. This gives us the full authority to treat, mark and certify your timber packaging on-site at our Wiri, Auckland, NZ facility, providing you with a single point of contact for both manufacture and compliance.
What Is ISPM 15 & Why Does It Matter?
ISPM 15 is an international biosecurity standard that governs the use of wood packaging materials in global trade. It was introduced to prevent the unintentional movement of invasive insects and destructive plant diseases across international borders through untreated timber. Under the standard, all timber packaging used in export consignments must be heat treated or to a specified level to eliminate any organisms that may be present in the wood. Once treated, packaging must be marked with the official ISPM 15 compliance mark to confirm that it meets the standard.
Most of New Zealand's major trading partners, including Australia, the United States, China, the United Kingdom and the member nations of the European Union, require ISPM 15-compliant packaging for all imported goods. If you are exporting to any of these markets and your timber packaging is not certified, your consignment is at risk of being stopped at the border.
On-Site Heat Treatment
Heat treatment is carried out at our facility in Auckland, NZ, so there is no need to arrange third-party treatment after your pallets or crates have been manufactured. We handle the entire process from production through to certification under one roof, which streamlines your export preparation, reduces the number of external suppliers you need to coordinate and gives you complete confidence that your packaging is compliant and correctly marked before it leaves our premises.
Zespri Approved & Industry Accredited
We hold Zespri supplier approval and are registered to supply packaging to the kiwifruit and apple industries, some of the most compliance-sensitive export sectors in New Zealand. We are also members of the NZ Wooden Pallet and Container Association. These accreditations reflect our ongoing commitment to the highest standards in timber packaging quality and export compliance across every product we manufacture and treat.
Call our team on 09 277 9224 to ask about our ISPM 15-accredited heat treatment service and get your timber export ready.